Overview
What to do if issues arise or your situation changes
Key Information
- What Happens if you forgot your HPASS? You must pay for parking.
- HPASS Card unreadable? Contact support for help.
- Lost or stolen cards cannot be replaced.
- Lost or stolen cards can be disabled by contacting support — HPASS Support Request
- HPASS cards are non-refundable.
- Machine did not return HPASS - Contact HPASS support